Terms and Conditions

Last Updated: 2024-12-14

Welcome to Simora UK (“we”, “our”, or “us”). These terms and conditions govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

1. Definitions

  • Services: The online tools, products, and features provided by Simora UK.
  • User: Any individual or entity accessing our services.
  • Platform: The website located at https://simora.co.uk and any associated applications or services.

2. Eligibility

You must be at least 18 years old to use our services. By using our platform, you confirm that you are legally capable of entering into a binding contract under UK law.

3. Use of Services

3.1 Permitted Use: You agree to use our platform only for lawful purposes and in compliance with these terms. 3.2 Prohibited Use: You must not:

  • Engage in any activity that disrupts or interferes with the platform.
  • Attempt to gain unauthorised access to our systems.
  • Use the platform for any fraudulent or illegal purposes.

4. Accounts

4.1 Account Creation: You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account details. 4.2 Account Termination: We reserve the right to suspend or terminate accounts that violate these terms.

5. Orders and Payments

5.1 Pricing: All prices are listed in GBP (£) and include VAT unless otherwise stated. 5.2 Payment: Payments must be made via the methods specified on our platform. 5.3 Refunds: Refunds will be provided in accordance with UK consumer protection laws.

6. Delivery and Availability

6.1 Delivery: We will use reasonable efforts to deliver products or services within the timeframe specified. 6.2 Delays: We are not liable for delays caused by circumstances beyond our control.

7. Intellectual Property

All content, trademarks, and intellectual property on the platform are owned by Simora UK or our licensors. You are granted a limited, non-exclusive licence to use the platform for personal, non-commercial purposes.

8. Privacy and Data Protection

We process your personal data in accordance with our Privacy Policy and applicable UK data protection laws, including GDPR. Please review our Privacy Policy for more details.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.
  • Our total liability for claims arising from the use of the platform shall not exceed the total amount paid by you to us in the preceding 12 months.

10. Consumer Rights

Nothing in these terms affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015.

11. Termination

We may suspend or terminate your access to the platform if you breach these terms. You may stop using our services at any time.

12. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to update these terms from time to time. Significant changes will be communicated to users. Continued use of our platform after changes constitutes acceptance of the updated terms.

14. Contact Information

If you have any questions about these terms, please contact us: Email: [email protected]